Privacy Policy

Welcome to Diving Suit Co (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.divingsuitco.com or make a purchase from us.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Name, email address, shipping/billing address, phone number, payment information when you make a purchase.
• Transaction Information: Details about products you purchase, order history, and payment method details.
• Technical Information: IP address, browser type, device information, and browsing behavior on our site.
• Communication Data: Records of your correspondence with us if you contact our customer service.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders for diving equipment and accessories
• To communicate with you about your orders, account, or inquiries
• To improve our website, products, and customer service
• To prevent fraud and enhance the security of our services
• To comply with legal obligations and enforce our policies
• For marketing purposes (only with your explicit consent)

3. Data Sharing and Disclosure

We may share your information in the following limited circumstances:

• Service Providers: With trusted third parties who assist in operating our website, processing payments (like PayPal), shipping orders, or providing customer service.
• Legal Compliance: When required by law or to respond to legal process, protect our rights, or prevent harm.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.

5. Data Security

We implement robust security measures to protect your information:

• 256-bit SSL encryption for all data transmissions
• PCI-DSS compliant payment processing
• Regular security audits and monitoring systems
• Limited access to personal data within our organization

While we strive to protect your information, no electronic transmission or storage is 100% secure. We encourage you to use strong passwords and protect your login information.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal information we hold.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your personal data under certain conditions.
• Restriction: Limit how we use your information.
• Objection: Object to certain processing activities.
• Portability: Receive your data in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart contents
• Analyze site traffic and improve performance
• Provide personalized content and advertisements (with consent)

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us